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Local health plan makes big splash in national pool

Rockledge, FL - Health First Health Plans (HFHP) today announced their rankings as one of the highest-rated Medicare health insurance plans in the nation. Health First Health Plans ranked number #20 among Medicare Advantage Plans in the National Committee for Quality Assurance (NCQA) Health Insurance Rankings - Medicare 2010-2011.

NCQA is an independent, not-for-profit organization dedicated to assessing and reporting the quality of managed care plans to help consumers, employers, and others make informed healthcare choices. NCQA's Health Insurance Plan Rankings have been widely recognized since 2005 as a valuable measure of clinical performance and customer satisfaction. More than 300 Medicare health plans across the nation were reviewed and evaluated with only 183 ranked based on customer satisfaction, prevention, and quality.

"This is an enormous achievement for our health plan," said Lisa Slattery, Director of Quality Management. "Health First Health Plans has a long-standing commitment to excellence in quality and service, and we continually strive to raise the bar so we can better serve our members."

For many Americans who will be choosing health plans during open enrollment season, the timing of this release could not be better. HFHP's commercial plans ranked #80 out of more than 300 plans that submitted data. NCQA ranked 237 participants in NCQA's Health Insurance Rankings -Private 2010-2011 category.

Only one other plan in Florida ranked higher for both commercial and Medicare products. All rankings are displayed online at

"We are very proud of our employees, providers, and partners who do their best every day to provide a health plan of this caliber," Slattery said.