Note for members with POS or PPO benefits: If your plan includes Point of Service (POS) or Preferred Provider Organization (PPO) benefits, you can see providers outside of our network for non-urgent or non-emergency services (authorization requirements still apply). Your costs will depend on which plan you have, what services you receive, and also which providers you see. Generally, your costs will be lowest if you see network providers, but if you choose to see out-of-network providers outside of Brevard or Indian River counties, you can receive services for a reduced rate through Multiplan. For more information, see your plan documents.
Health First Health Plans & Insurance does not use quality, member experience or cost-related measures when selecting hospitals, ancillary services, and practitioners to participate in our Marketplace plans. We use the same criteria when approving any providers to participate in our networks, regardless of which plans they accept.
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