Health First Medicare Plans is an MA organization with a Medicare contract that is renewed annually. Coverage beyond the end of the current contract year is not guaranteed.

• Our service area
•  Medication therapy management, and drug and/or utilization management

For these topics, refer to your Evidence of Coverage (EOC):

• Privacy practices (see Section 12 for the Premier, Classic, Value, Group Plus, and Sunshine plans, or Section 10 for the Secure plan)
• Grievance, coverage determinations, appeals procedures, and exceptions process (see Sections 8-10 for the Premier, Classic, Value, Group Plus, and Sunshine plans, or Sections 7-8 for the Secure plan)
• Your and our rights and responsibilities upon disenrollment (see Section 11 for the Premier, Classic, Value, Group Plus, and Sunshine plans, or Section 9 for the Secure plan)

•  Premier EOC
•  Classic EOC
•  Value EOC
•  Group Plus EOC
•  Sunshine EOC
•  Secure EOC

For more information about our quality assurance policies and procedures or to obtain an aggregate number of the our grievances, appeals, and exceptions, contact customer service.

Last updated: date

Get Adobe Reader

Back to Health First Medicare Plans' main page

• Premier, Classic, and Value plans
• Secure plan
• Sunshine plan