Medicare Advantage Members

Welcome to your Member Resources page. Below you will find information about your plan, as well as links to our newsletter and member portal. If you have any questions please contact Customer Service.

Classic (HMO-POS), Value (HMO) and Rewards (HMO) Plans

Click on the links below to find detailed information about your plan benefits including premiums, copayments, coinsurance, member rights and responsibilities, coverage limitations, in-network providers and pharmacies, and prescription drugs.

Secure (HMO) Plan

Click on the links below to find detailed information about your plan benefits including premiums, copayments, coinsurance, member rights and responsibilities, coverage limitations, and in-network providers.

Employer Group Plans

Click on the links below to find detailed information about your plan benefits including premiums, copayments, coinsurance, member rights and responsibilities, coverage limitations, in-network providers and pharmacies, and prescription drug information.

2017 Member Materials
Classic (HMO-POS), Value (HMO)
and Rewards (HMO) Plans
As an HMO, we provide members access to preventive care. Our Preventive Care Guidelines for birth to 64 years and for 65 years and older are simply that, guidelines to follow for the majority of our members.
2016 Member Materials
Classic (HMO-POS), Value (HMO)
and Rewards (HMO) Plans

Secure (HMO) Plan

Click on the links below to find detailed information about your plan benefits including premiums, copayments, coinsurance, member rights and responsibilities, coverage limitations, and in-network providers.

Employer Group Plans

Click on the links below to find detailed information about your plan benefits including premiums, copayments, coinsurance, member rights and responsibilities, coverage limitations, in-network providers and pharmacies, and prescription drug information.


Important Information for All Medicare Advantage Members

In-Home Health Assessments for Medicare Members
A Nurse Practitioner from our partner, Matrix Medical Network, can spend time with you to answer any and all questions about your health, medications or chronic conditions. Schedule your home visit - provided at no cost to you-right now by calling (888) 568-1750. In addition, the Nurse Practitioner will perform simple exams like checking your blood pressure and heart rate and the information you share will be given to your doctor to help better manager your health. For more information, visit www.matrixforme.com.


How to contact Medicare

Visit www.medicare.gov, or call 1.800.MEDICARE (1.800.633.4227), 24 hours a day, seven days a week (TTY/TDD: 1.877.486.2048 for the hearing impaired).

Our Customer Service Representatives are dedicated to personally solving any problems you may have with us and our providers to your full satisfaction. If you prefer to contact the Centers for Medicare and Medicaid Services (CMS) directly, please visit Medicare's web site:


Y0089 MP6228 Approved 10/25/2016