With all of the news lately about the insurance industry — whether its about record profits, the homeowners' crisis, or health plans going out of business — you may be wondering how secure you are with Health First Health Plans. And that's a good question to ask any organization you depend on to protect your family.

Since Health First Health Plans is a wholly-owned subsidiary of Health First, Inc., we have the sound financial backing of one of the strongest healthcare organizations in Florida. Health First's financial condition has been rated an "A2" by Moody's Investors Service and an "A" by Standard and Poor's — both excellent scores from the nation's leading financial analysts. Plus, Health First Health Plans continues to meet and exceed all state and federal financial requirements, and is in good standing with the Florida Office of Insurance Regulation.

Nearly all operations, including executive management, customer service, and account management are handled locally. That means we can ensure more of the money we spend on operational expenses — for example, claims we pay to local healthcare providers and wages we pay our employees — stays in area, supporting our local economy.

Although Florida law requires us to be a for-profit corporation, Health First Health Plans operates under the governance and philosophy of our not-for-profit parent, Health First. The bottom line is we're not here to serve outside investors and stockholders — we're here to support Health First's mission of improving the health of our community. We're here for you!

August 2007